3 ways to nail the ‘once in a lifetime’ interview
I’ve worked out what all the people who end up nailing their interviews have in common. I’m not talking about the executives or experts who spend time in media training to craft their message, or escape a crisis. I’m talking about everyday people who have experienced an extraordinary event that has led to me and…
I love my job
Did I mention how much I love my job? I don’t know how many other jobs allow you into peoples’ lives the way mine does. When you’re producing for TV (whether it’s news, current affairs or a documentary) you’re welcomed into a complete stranger’s life. You’re suddenly plunged into their home and into their family…
Panel and Presentation Training: the one question you need to ask….
The other day I got a call from a friend. She’s someone I admire and one of those women who seems to juggle everything effortlessly. She’s a leader in her field, commands respect from her peers (without even trying) and manages her international team with grace and strength. Yet, she went into a tailspin when…
Sorry seems to be the hardest word (to get right)
If you listen to Elton, Sorry seems to be the hardest word. Not in my house. I hear the word “sorry” a lot. It’s usually spilling out of one of my daughter’s mouths at a furious pace in an attempt to muffle the cries a sister. We’ve all heard these apologies. They’re the “sorry we…
Media in the Time of Covid
Last week the manager of an aged care home told me, the media being on her doorstep, in the event of a covid outbreak, is her worst nightmare. It doesn’t surprise me that she feels this way. Almost everyone we meet in crisis media training is full of dread when it comes to the media.…
Missing Cleo
Every now and then you find yourself in the middle of a story, and wonder how the hell you got there. Like everyone else, I felt the terror rip through me when I first heard about little missing Cleo. I’ve got a 4-year-old child. So, like so many other parents, I imagined how that heartache…
Meeting Enza Raco
When I first met Enza Raco she was terrified of the media. She’d experienced the thirsty media pack at the most devastating time of her life. She’d been through so much pain, and didn’t want to talk publicly about it. That is, until the day the man who killed her husband, was sentenced. From that…
Fear
Imagine you’re speaking to the media, or about to present to your peers. Your breath gets shorter, your palms get sweatier, you feel like your stomach is performing a double pike an Olympic gymnast would be proud of. If you’ve ever been to a ThinkBox communication or media training workshop, you’ll know we normally kick…
Crisis Insurance
I’ve got a bunch of clients who want media training so they can be ‘go-to’ talent for the media. They want to learn to speak well, calm their nerves, answer the questions seamlessly, sound intelligent and use the media to help raise their profile. Great. But, on the other hand, I have a bunch of…
Coping with a Crisis
When my kids hurt someone, whether it was intentional or not, I encourage them to apologise. I find myself blurting out instructions like ‘say sorry to your brother’ all the time. But then, like a lot of us, I normally take it one step further and say ‘now, make it better’. Snatch a toy? Say…
Everything is Awesome…when you know what you’re doing.
There are two kinds of people in the world. The ones that build Lego models by following the instructions. They carefully count the rows, and check the height levels. They make sure every detail, including the brick colour, is followed perfectly by flicking through the supplied manual one page at a time. These people usually…