Sorry seems to be the hardest word (to get right)

If you listen to Elton, Sorry seems to be the hardest word. Not in my house. I hear the word “sorry” a lot. It’s usually spilling out of one of my daughter’s mouths at a furious pace in an attempt to muffle the cries a sister. We’ve all heard these apologies. They’re the “sorry we…

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Media in the Time of Covid

Last week the manager of an aged care home told me, the media being on her doorstep, in the event of a covid outbreak, is her worst nightmare. It doesn’t surprise me that she feels this way. Almost everyone we meet in crisis media training is full of dread when it comes to the media.…

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The Science of Storytelling

Eight years ago, I sat in a room and listened to a scientist tell a story.  Let’s be honest, that can go two ways. A brilliant medical director speaking to a room with zero scientific understanding, and that included me! Most of the audience had never heard of him, his specialties, his achievements or any…

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The ThinkBox Story

Finally, the inevitable has happened…  Sandra and I have given up trying to keep away from each other and officially joined forces. When Sandra and I met more, than 20 years ago, we were a couple of very young, very determined 6PR radio producers. We definitely shared the same drive, sense of humour and work-ethic.…

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